Introducing the 'MindFit' collection of courses
Work and the Organisational Iceberg
Programme 1: Managing Yourself - Resilience, Wellbeing and Confidence
Section 1: Some basic psychology - Understanding Perception, Thinking & Behaviour
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Introduction to Section 1
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How we make sense of the outside world: Introducing the Communication Model (4:58)
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The Communication Model continued - the impact of our filters on perception (2:48)
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Traffic lights, torchbeams, and perception - the NLP Communication Model, video footage from live training (15:01)
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What we do on the inside - Internal Processes overview (1:05)
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Internal Thinking - pictures, sounds, self talk (2:34)
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Internal Feeling - emotion, body chemistry, sensation (3:23)
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The interview story - how internal pictures, sounds, self talk affect how we ‘tick’ - footage from live training (14:23)
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Activity: List 12 Things exercise (1:29)
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List 12 Things Exercise Feedback (2:56)
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Quiz: Check your understanding of Section 1, Perception, Thinking & Behaviour
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Effective Learning and the Learning Cycle (1:28)
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Section 1 - Reflecting on Learning, Using the Content
Section 2: Monitoring and Managing how we 'tick'
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Recap - Managing your Emotions - State (3:18)
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Introduction to Section 2 (1:16)
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Understanding our 'State' - The Mercedes Model (5:40)
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Activity: Modelling Bad day/Good day with Mercedes Model (3:37)
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Debriefing Mercedes Model activity (3:35)
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Quiz: Check your understanding of Section 2
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Section 2: Reflecting on Learning, Using the Content
Section 3: Change External Behaviour for Resilience, Wellbeing and Confidence
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Introduction to Section 3
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Stepping into confidence - develop a walk with 'Grace & Power' (5:31)
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Walking with ‘grace and power’ - video footage from live training (3:06)
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The science behind 'Grace & Power' - Amy Cuddy TED talk
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Activity: Developing a Walk with Grace & Power
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The Alphabet Exercise (6:21)
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Quiz: Check your understanding of Section 3
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Section 3: Reflecting on Learning, Using the Content
Section 4: Change Internal Thinking for Resilience, Wellbeing and Confidence
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Introduction to Section 4
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Reducing negative emotion: the 'Shrink & Bin' approach for troubling internal pictures (2:49)
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Using the 'Shrink and Bin' Technique
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Reducing negative emotion: Changing 'Self Talk' (5:23)
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Activity: Changing the Quality of Self Talk
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Dealing with Anxiety 1 - Time Jump (2:58)
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Practice: Time Jumping technique Anxiety
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Dealing with Anxiety 2 - Mental Rehearsal (2:56)
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Practice: Mental Rehearsal
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Improve Performance with Mental Rehearsal
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What we think and feel about what we think and feel: State & Meta States (3:24)
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Quiz: Check your understanding of Section 4
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Section 4: Reflecting on Learning, Using the Content
Section 5: Managing Internal Feeling for Resilience, Wellbeing and Confidence
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Introduction to Section 5
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Instant Calmness Technique (2:48)
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Practice the Instant Calmness technique
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'Square Breathing' Technique (2:49)
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A 'Circle of Excellence' (3:04)
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Practicing a Circle of Excellence
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3-2-1 Sleep Technique (4:25)
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Quiz: Check your understanding of Section 5
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Section 5: Reflecting on Learning, Using the Content
Resources for further learning
Programme 2: Working with Others - Understanding Difference, Reducing Conflict, Increasing Influence
Section 1: Some basic psychology - Understanding Perception
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Introduction to Section 1
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How we make sense of the outside world: Introducing the Communication Model (4:46)
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The Communication Model continued - the impact of our filters on perception (2:48)
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Traffic lights, torchbeams, and perception - the NLP Communication Model, video footage from live training (15:01)
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Activity: List 12 Things exercise (1:29)
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List 12 Things Exercise Feedback (2:56)
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Quiz: Check your understanding of Section 1, Perception, Thinking & Behaviour
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Effective Learning and the Learning Cycle (1:28)
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Section 1 - Reflecting on Learning, Using the Content
Section 2: Individual Difference and the impact of preferred senses
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Introduction to Section 2
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Individual Difference - We are as different on the inside as we look different on the outside! (5:09)
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Exploring Our Preferred Senses ('Representational Systems') (1:37)
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Preferred Senses ('Representational Systems') Part 2 (9:32)
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Activity: Identifying Preferred Senses
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Does some people’s behaviour drive you crazy? The impact of Preferred senses described - video extract from live training (22:15)
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Quiz: Check your understanding of Section 2
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Section 2 - Reflecting on Learning, Using the Content
Section 3: Improving Rapport
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Introduction to Section 3
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Getting better rapport: where we take meaning in communication (4:52)
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Matching and mirroring for rapport - video extract from live training (18:53)
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Activity: Matching, Mismatching and Rapport
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Talking their language - matching sensory based words('Predicates') (3:18)
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Activity: Noticing 'predicates' (sensory based language)
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Activity: Predicates exercise for groups (2:43)
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Quiz: Check your understanding of Section 3
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Section 3 - Reflecting on Learning, Using the Content
Section 4: More ways to understand difference, and how to influence
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Introduction to Section 4
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Understanding difference (1:14)
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Chunking (5:51)
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Thinking about Chunking
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Internal - External Referencing (4:33)
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Thinking about Internal - External Reference
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Preferred work environment (5:40)
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Thinking about Preferred Environment
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Quiz: Check your understanding of Section 4
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Section 4 - Reflecting on Learning, Using the Content
Section 5: Influencing Language
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Introduction to Section 5
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How words can influence
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Influencing Language: The word 'when' (3:29)
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The 'When' word - Video footage from live training (7:49)
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More Influencing Language: Do do's rather than don't do's - Say what you want, rather than don't want (4:01)
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Practice - Turn 'don't do' into 'do do'
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Dealing with 'BUT' (2:09)
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The dangers of the word 'Try' (3:03)
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Quiz: Check your understanding of Section 5
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Section 5 - Reflecting on Learning, Using the Content
Section 6: Handling situations better: Perceptual Positions
Summary and What Next
Programme 3: Increasing Effectiveness - Working Smarter, not Harder
Section 1: Some basic psychology - Understanding Perception, Thinking & Behaviour
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Introduction to Section 1
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How we make sense of the outside world: Introducing the Communication Model (4:58)
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The Communication Model continued - the impact of our filters on perception (2:48)
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What we do on the inside - Internal Processes overview (1:05)
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Internal Thinking - pictures, sounds, self talk (2:34)
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Internal Feeling - emotion, body chemistry, sensation (3:23)
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Quiz: Check your understanding of Section 1, Perception, Thinking & Behaviour
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Effective Learning and the Learning Cycle (1:28)
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Section 1 - Reflecting on Learning, Using the Content
Section 2: Working Effectively - the power of an Outcome focus...
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Introduction to Section 2: Working Effectively
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Requirements for Successful Change: Clarifying Present State - Desired State (0:49)
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Getting the Present State Problems in Perspective (3:47)
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Successful Change - get problems in perspective, and clear about what you want! Video extract from live training (18:01)
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Activity: Practice Getting Present State Problems in Perspective
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Setting Outcomes you are more likely to achieve (12:23)
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Activity: Practice Outcome Setting using POSSEE
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Activity - which would you rather have -'Blame Frame' or 'Outcome Frame'? (4:55)
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Circles of Influence (4:41)
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Activity: Using 'Circles of Influence'
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Quiz: Check your understanding of Section 2, the Power of an Outcome Focus
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Section 2 - Reflecting on Learning, Using the Content
Section 3: Planning with the End in Mind
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Introduction to Section 3: Planning with the End in Mind
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Future Based Planning - Creating a 'Compelling Future' (6:35)
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Activity: Using Future Based Planning
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Planning fit for Purpose: Model Coherency (2:31)
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Quiz: Check your understanding of Section 3, Planning with the End in Mind
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Section 3 - Reflecting on Learning, Using the Content
Section 4: Simple Time Management Approaches
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Introduction to Section 4: Time Management
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The Urgent Import Matrix (1:17)
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Activity: Using the Urgent - Important matrix
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The 10-5-30 Habit
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Personal Styles and Time Management
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Preferred Learning Styles
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Activity: Your Preferred Learner Type quiz
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Drivers
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A Simple Approach to Time Management
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Quiz: Check your understanding of Section 4, Simple Time Management Approaches
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Section 4 - Reflecting on Learning, Using the Content
Section 5: Creative Problem Solving Strategy
Resources for further learning
Summary and What Next
