Helping individuals, managers and organisations solve common workplace people issues and optimise personal performance.




Why focus on people issues?


How many of the problems we experience as individuals, managers or organisationally at work are a result of people issues?

What are the consequences personally when we feel anxious and demotivated? and how different is it when we feel resilient, and upbeat and positive about what we do.

To what extent do difficult relationships at work impact on performance and consume organisational effort and resources? And how much better is it when we can understand and work cooperatively with difference?

And how much more productive can we be when we are clear about our purpose and outcomes, rather than spending time in blame and criticism?











The Organisational Iceberg


The Organisational Iceberg Model suggests that the human process at work contributes significantly to the way the job gets done. Confident, resilient staff who get on well together to do a job they are clear about and motivated by will approach work differently than people who feel overwhelmed and anxious, have fractious relationships, and are unclear about their purpose.


What underpins our approach?


Distilling the difference that makes a difference. The 20–80 rule suggests that 20% of our effort generates 80% of benefit. Our programmes contain tried and tested practical techniques as well as useful models from a wide range of topics including psychology, Organisational Analysis, Management & Leadership training, NLP, Learning Theory and more. All help to unlock the 20% that gives the 80%.


Our psychology affects everything we do. But few of us are taught how to understand, and get the most from it. Learning more about ourselves and others as well as strategies for effectiveness, helps us manage ourselves better and enhances the way we behave.


People issues affect the way the job gets done. Individual and organisational performance is about more than just being clear about the task. If people are involved, then the human side of work – perceptions, feelings, morale, and relationships can have a major impact.


Effectiveness, Efficiency, Economy. Programmes contain tried and tested material that makes a real difference. They are delivered in short bite-sized lessons that can be accessed at the users’ convenience. And with single-user prices for lifetime access lower than the average cost of one coaching or counselling session, they offer great value.

Meet the trainer - Chris Grimsley







Chris is a Certified NLP Trainer with many years involvement in training and organisational development. Fascinated by people for over four decades, he brings a wealth of study, personal / professional development and experience to his work. He has qualifications in Psychology, Social Work, and a Masters Degree in Organisational Analysis and Behaviour. Professionally he worked in public services in the U.K. as a practitioner, manager, development officer, and management trainer before establishing a freelance training and consultancy business.



Chris is passionately committed to sharing practically useful models and techniques. He has a reputation for using plain English and everyday examples to help people to better understand their own and others psychology and behaviour. Having access to this material helps people ‘tick’ better, communicate more clearly, enjoy improved relationships and experience less friction, and perform at their best more of the time.