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Making Sense of Work - Icebergs and Organisations

Making sense of the world of work

This free session introduces the metaphor of the 'Organisational Iceberg' as a way of understanding the relationship at work between Task (what we are there to do) and Process (the way human aspects impact on the way the job gets done).

20 - 80 training is dedicated to offering online courses that share useful models, frameworks and practical techniques to help us understand and better manage the people side of work. We aim to help individuals, managers and staff groups to develop their own 'inner psychologist' so they can:-

  • be more resilient,
  • have better wellbeing,
  • improve relationships and decrease friction
  • increase effectiveness
  • manage and be managed in a way that people want to do their best,
  • build better teams,
  • communicate more clearly and with greater influence

so that the task can be done more effectively, efficiently, willingly, and at less human cost.


Your Instructor


Chris Grimsley
Chris Grimsley

Chris has been fascinated by people, what makes us 'tick', get on with each other (or not) , and what affects our behaviour and performance, since his teenage years. He has spent 40 plus years enthusiastically exploring and studying individual and organisational effectiveness, wellbeing, resilience, relationships. With over 25 years experience in management training, consultancy, personal development and coaching, Chris has looked for the 'difference that makes the difference' to find simple models and effective techniques and strategies that are easily learnt, and work in practice.

Chris has qualifications in organisational analysis & behaviour, psychology and social work, and is a certified NLP trainer and Master Practitioner. He lives in Lancashire, UK, with his wife Glenda, who is equally passionate about people, learning and wellbeing.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!