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Managing People
About 20-80 Training
About 20 - 80 Training (4:55)
A little about the trainer - Chris Grimsley (4:01)
Introducing NLP
Introduction to the Course
Introduction to the 'Managing People' course (2:03)
Section 1: Understanding the World of Work
Introduction to Section 1: Understanding the World of Work
The nature of work 1: The Organisational Iceberg (9:52)
The nature of work 2: Employment and the 3 Cornered Contract (5:33)
Activity: Identifying Strengths & Needs using the Organisational Iceberg
Quiz: Check Your Understanding about Section 1
Effective Learning and the Learning Cycle (1:28)
Section 1: Reflecting on Learning, Using the Content
Section 2: The Essence of Good People Management - Core and Choice at Work
Introduction to Section 2: Core and Choice at Work
Core and Choice at Work (8:29)
Activity: Identifying the Core and Constraints
Danger Words - 'Nominalisations (3:07)
Clarifying What is Expected (5:41)
Activity: Practicing 'Denominalising'
What motivates us to go beyond the Core? (3:46)
Activity: Working Beyond the Core
Quiz: Check your understanding of Section 2
Section 2: Reflecting on Learning, Using the Content
Section 3: Motivation and Work
Introduction to Section 3: Motivation and Work
The three main motivators (3:36)
Activity: What Motivates You - Questionnaire
Towards - Away from Motivation (7:49)
Internal - External Reference and Motivation (9:25)
Activity: Thinking about Motivation
Quiz: Check your understanding of Section 3
Section 3: Reflecting on Learning, Using the Content
Section 4: Strokes' and Motivation
Introduction to Section 4: 'Strokes'
'Strokes' and Motivation at work (4:27)
Restrictive Rules for Strokes
Activity: Thinking about Your 'Stroke Profile'
Quiz: Check your understanding of Section 4
Section 4: Reflecting on Learning, Using the Content
Section 5: If all that doesn't work .... Tackling Poor Performance
Introduction to Section 5: Tackling Poor Performance
Tackling Performance Issues (6:06)
Process for Tackling Poor Performance
Quiz: Check your understanding of Section 5
Section 5: Reflecting on Learning, Using the Content
Summary and What Next
Summary: Managing People
Quiz: Check Your Understanding - Managing People
'Managing People' Programme: Reflecting and Planning (2:09)
Course Handout set
What Next: More about 20-80 Programmes
Resources and references
Online NLP video resources
Teach online with
Activity: Thinking about Your 'Stroke Profile'
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