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Managing People

practical principles for effective people management

Managing people can be one of the most rewarding, and frustrating of jobs. This programme introduces some simple models that make sense of people management. It explores practical strategies to make sure that people know the job they are there to do, and feel motivated to do it (and possibly more) to the best of their ability. It also offers a systematic approach to dealing with poor performance, should it continue.

The course starts by examining the nature of work. The metaphor of the Organisational Iceberg, emphasises that work has a formal, task focus, that is turned into reality by 'people processes'. The formal and psychological aspect of employment is expanded with the idea of the 3 Cornered Contract.

Section 2 introduces the 'Core and Choice' model of management, and the importance of clarity about the task, and managing for motivation.

Section 3 describes some of the different factors in motivation.

Section 4 explains the notion of 'Strokes' from Transactional Analysis, and how stroke patterns can aid or inhibit motivation.

Section 5 describes a structured process for addressing poor performance issues.


Your Instructor


Chris Grimsley
Chris Grimsley

Chris has been fascinated by people, what makes us 'tick', get on with each other (or not) , and what affects our behaviour and performance, since his teenage years. He has spent 40 plus years enthusiastically exploring and studying individual and organisational effectiveness, wellbeing, resilience, relationships. With over 25 years experience in management training, consultancy, personal development and coaching, Chris has looked for the 'difference that makes the difference' to find simple models and effective techniques and strategies that are easily learnt, and work in practice.

Chris has qualifications in organisational analysis & behaviour, psychology and social work, and is a certified NLP trainer and Master Practitioner. He lives in Lancashire, UK, with his wife Glenda, who is equally passionate about people, learning and wellbeing.


Course Curriculum


  Introduction to the Course
Available in days
days after you enroll
  Resources and references
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days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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