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Managing Yourself: Resilience, Wellbeing & Confidence
Welcome to 20 - 80 training
About 20 - 80 training (4:51)
A little about the trainer - Chris Grimsley (3:57)
Introducing NLP
When you can't control what's going on around you .... (0:40)
Introduction to the Course
Recognising the human side of work - The Organisational Iceberg (9:15)
Introduction to the Course (2:15)
Section 1: Some basic psychology - Understanding Perception, Thinking & Behaviour
Introduction to Section 1
How we make sense of the outside world: Introducing the Communication Model (4:58)
The Communication Model continued - the impact of our filters on perception (2:48)
Traffic lights, torchbeams, and perception - the NLP Communication Model, video footage from live training (15:01)
What we do on the inside - Internal Processes overview (1:05)
Internal Thinking - pictures, sounds, self talk (2:34)
Internal Feeling - emotion, body chemistry, sensation (3:23)
The interview story - how internal pictures, sounds, self talk affect how we ‘tick’ - footage from live training (14:23)
Activity: List 12 Things exercise (1:29)
List 12 Things Exercise Feedback (2:56)
Quiz: Check your understanding of Section 1, Perception, Thinking & Behaviour
Effective Learning and the Learning Cycle (1:28)
Section 1 - Reflecting on Learning, Using the Content
Section 2: Monitoring and Managing how we 'tick'
Recap - Managing your Emotions - State (3:18)
Introduction to Section 2 (1:16)
Understanding our 'State' - The Mercedes Model (5:40)
Activity: Modelling Bad day/Good day with Mercedes Model (3:37)
Debriefing Mercedes Model activity (3:35)
Quiz: Check your understanding of Section 2
Section 2: Reflecting on Learning, Using the Content
Section 3: Change External Behaviour for Resilience, Wellbeing and Confidence
Introduction to Section 3
Stepping into confidence - develop a walk with 'Grace & Power' (5:31)
Walking with ‘grace and power’ - video footage from live training (3:06)
The science behind 'Grace & Power' - Amy Cuddy TED talk
Activity: Developing a Walk with Grace & Power
The Alphabet Exercise (6:21)
Quiz: Check your understanding of Section 3
Section 3: Reflecting on Learning, Using the Content
Section 4: Change Internal Thinking for Resilience, Wellbeing and Confidence
Introduction to Section 4
Reducing negative emotion: the 'Shrink & Bin' approach for troubling internal pictures (2:49)
Using the 'Shrink and Bin' Technique
Reducing negative emotion: Changing 'Self Talk' (5:23)
Activity: Changing the Quality of Self Talk
Dealing with Anxiety 1 - Time Jump (2:58)
Practice: Time Jumping technique Anxiety
Dealing with Anxiety 2 - Mental Rehearsal (2:56)
Practice: Mental Rehearsal
Improve Performance with Mental Rehearsal
What we think and feel about what we think and feel: State & Meta States (3:24)
Quiz: Check your understanding of Section 4
Section 4: Reflecting on Learning, Using the Content
Section 5: Managing Internal Feeling for Resilience, Wellbeing and Confidence
Introduction to Section 5
Instant Calmness Technique (2:48)
Practice the Instant Calmness technique
'Square Breathing' Technique (2:49)
A 'Circle of Excellence' (3:04)
Practicing a Circle of Excellence
3-2-1 Sleep Technique (4:25)
Quiz: Check your understanding of Section 5
Section 5: Reflecting on Learning, Using the Content
Summary and What Next
Summary: Managing Yourself
Quiz: Check your understanding of Managing Yourself
'Managing Yourself' Programme: Reflecting and Planning (2:09)
Course handout pack
What next: More about 20-80 Programmes
Resources for further learning
Online NLP video resources
Live training
Teach online with
Effective Learning and the Learning Cycle
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