The Iceberg model can be useful when thinking about the strengths and challenges facing a team or service. This can be done individually to help clarify our thinking, or collectively by team members to share and clarify perceptions.

Use the PDFs below to brainstorm positives / strengths, and challenges / needs.

The next section briefly describes some of the 20-80 Programmes designed to help remedy some of the challenges at both the bottom, and the top of the Iceberg.