'20-80 Tasters'

'20 - 80 Tasters'

Our psychology affects everything we do - our mood, our relationships, our behaviour and performance. And yet few of us are taught how to get the best from it. Many of us spend more time learning to use our mobile phone and PC than we do learning how we ourselves 'tick'.

All of these affect not just our personal lives, but also how we do our jobs. People issues at work have a major impact on how the job gets done. Resilient, motivated staff who get on, are well managed, and approach the task efficiently will do a significantly better job than people who are stressed, falling out, demoralised, and unfocused.

'20 -80 Tasters' offers a sample of models, techniques and approaches that can really help with the 'soft skills' of work. Excerpts are included from a variety of courses including :-

• Making Sense of the World of Work with the Organisational Iceberg introduces the notion that success at work involves clarity about the task, and also attention to the 'human process', the people side of work, that turns the task into a reality.
• The Mercedes Model (from 'Managing Yourself'), offers a simple framework for understanding and changing our 'state'
• Internal - External referencing (from 'Working with Others'), gives an insight into why some people pay attention to others opinions, and others don't, and ways of working with those who don't.
• Getting the present in proportion (from 'Increasing Effectiveness'), shares a simple conversational way of turning mountains back into molehills. And Blame Frame or Outcome Frame offers a chance to experience the impact of the sorts of questions we ask around a 'problem' or issue.
• Core and Choice at Work (from 'Managing People'), describes the science and art of good management, and how to make sure people know what to do, (and what not do), and to manage in a way they want to do it, and maybe more.
• Change vs Transitions (from 'Working through Change'), helps us to understanding the difference between the two, and how to work with transitions, so that we can accelerate the process of adapting to change.

We hope you enjoy these tasters. For more tried and tested approaches and techniques that can make a real difference, have a look at the specific programmes.